Visitors and Admission - Updated on 1/26/23

All patients and visitors must enter at the Mason General Hospital main entrance (or the Emergency Department after hours).

All visitors are asked to stop at the Birth Center Nurse’s Station before they proceed to the patient’s room. Visitors/support people may be asked to leave at any time to ensure the safety of patients and/or staff.

Support people during labor have unlimited visiting hours. One support person may continue to have unlimited visiting hours throughout the hospital stay.

• Support people should be limited to two during labor and delivery. Doulas do not count as support people.
• If support people leave the unit for a break, travel through the hospital should be limited to and from the exits, vending area, or cafeteria. Travel should be quiet through the patient care areas and may be limited to accommodate staffing and to promote a restful environment. PLEASE limit trips outside the unit to two times per shift.
• Only ONE person is allowed in the operating room for cesarean births

Visitors after birth, over the age of 12 (not including siblings) who are in good health are welcome to visit, two at a time, during visiting hours, 10 a.m. to 6 p.m., Monday-Friday, and 10 a.m. to 2 p.m., Saturday and Sunday.

• Siblings of the newborn and partner/support person are not counted as visitors.
• To ensure privacy and a restful environment, all children must remain in the patient's room and under adult supervision (someone besides the patient) at all times.
• Visits should be brief to allow new parents and other patients to rest. Quiet time will be from 1 to 3 p.m. daily to allow patients to rest and prepare for discharge. Visitors and calls will be restricted during this time.

Visitors may be restricted:

• At the request of the patient
• If the patient is under isolation precautions
• If visitor numbers are impacting the privacy, rest, safety, and/or security of other patients.

We are committed to providing protection and privacy for our patients. In order to ensure the security of our newborns, you will notice identification and security procedures in place.

At Mason Health, we want you to have the healthiest and happiest pregnancy, labor and delivery and postpartum experience possible.

Check out our list of Important Documents at the bottom of the page, including prenatal guides, for additional resources and visit our recommended links for more information:

• MGH Prenatal Guide
• Birth Plan/Preferences Sheet
• Welcome to the MGH Birth Center and What to Pack
• A Partner's Guide to Pregnancy
• COVID-19 and Pregnancy, Labor and Breastfeeding
• How to Tell When Labor Begins

National Maternal Mental Health Hotline

Are you a new parent and feeling sad, worried, overwhelmed, or concerned that you aren’t good enough? You aren’t alone. You aren’t to blame. With help, you can feel better. Call or text, 1-833-9-HELP4MOMS (1-833-943-5746) to connect with counselors at the National Maternal Mental Health Hotline, launched in May 2022. LEARN MORE.

Breastfeeding

• The Benefits of Breastfeeding & the Importance of Colostrum
• Los beneficios de la lactancia y la importancia del calostro
• For Mam (Guatemalan) speakers:

Birth Center Manager Kris Gaa has worked for 18 years in the Birth Center, first as a nurse and now six years as manager. She explains why patients continue to choose Mason Health to deliver in the Frequently Asked Questions below: