Medical Records

Mason Health's Information Management Department (Medical Records) is committed to excellent customer service and ensuring access to medical records for our patients and community.

Mason Health's Gateway Center Location

2505 Olympic Highway North, Suite 410, Shelton WA
  • M-F: 8 a.m. – 4 p.m. (Except Holidays)

The Health Information Management (HIM)/Medical Records Department is located at the Gateway Center on Olympic Highway.

**Special Note - Medical Records Requests: 

  • We encourage patients who wish to obtain copies of their medical records to visit the walk-in location at the Gateway Center location for the most expedient services. You may also call the department at 360-427-9587 or complete a Release of Information (ROI) request form at one of the main hospital central registration desks.
  • If you request medical records at Mason General Hospital, the request will be available for pick up at the Gateway Center location within 3 business days (excluding holidays). 

Him Records