Medical Records

Mason Health's Information Management Department (Medical Records) is committed to excellent customer service and ensuring access to medical records for our patients and community.

Mason Health's Patient Services Center

Address
237 Professional Way, Shelton, WA 98584
Phone
360-427-9587
Fax: 360-569-4081
hours
  • M-F: 8 a.m. – 4 p.m. (Except Holidays)

**Special Note - Medical Records Requests: 

  • We encourage patients who wish to obtain copies of their medical records to visit the walk-in location at the Patient Services Center for the most expedient services. You may also call the department at 360-427-9587 or complete a Release of Information (ROI) request form at one of the main hospital central registration desks.
  • If you request medical records at Mason General Hospital, the request will be available for pick up at the Patient Services Center within 3 business days (excluding holidays). 

Patient Services Center 1